Privacy Policy SMS Marketing

This Privacy Policy outlines how CHENOA ("Company," "we," or "us") collects, uses, and protects the personal information of our customers when using our SMS marketing services. We are committed to respecting your privacy and ensuring the security of your personal information. By opting into our SMS marketing service, you agree to the terms and conditions outlined in this Privacy Policy.

1. Information Collection When you opt into our SMS marketing service, we collect and store the following information:

• Contact Number: We collect your contact number to deliver marketing and promotional text messages and abandoned checkout reminders.

2. Use of Information By opting into our SMS marketing service, you agree to receive marketing and promotional text messages from us. These messages may include information about our products, services, events, and special offers. Additionally, we may send abandoned checkout reminders to help you complete your purchase.

3. Opting Out You have the right to opt out of our SMS marketing service at any time. To unsubscribe, simply text "STOP" to the number from which you received the messages. Once you opt out, you will no longer receive marketing and promotional text messages or abandoned checkout reminders from us.

4. Help and Support If you have any questions or need assistance regarding our SMS service, you can contact our customer support team. Please send your inquiries to [customer support email/phone number].

5. Changed Numbers and Failed Messages If you change your contact number or experience difficulties receiving our messages, please inform us promptly. We are not responsible for any failed messages due to incorrect contact information provided by the customer.

6. Security We take reasonable measures to protect your personal information and ensure its confidentiality. However, please be aware that no data transmission over the internet or any wireless network can be guaranteed to be 100% secure. Therefore, we cannot guarantee the absolute security of your information.

7. Third-Party Services We may engage third-party service providers to assist us in delivering our SMS marketing service. These service providers will have access to your contact number for the sole purpose of delivering the messages on our behalf. We will not share any other personal information with third parties without your explicit consent, except as required by law.

8. Changes to Privacy Policy We may update this Privacy Policy from time to time. The revised policy will be posted on our website with a new effective date. We encourage you to review the Privacy Policy periodically to stay informed about how we collect, use, and protect your information.

9. Link to Privacy Policy For more detailed information about our data practices, please review our complete Privacy Policy, which can be accessed [insert link to Privacy Policy].

By opting into our SMS marketing service, you acknowledge that you have read and understood this Privacy Policy and agree to its terms and conditions.